How can we help?
For salons, barbers, spas and studios on Glow Up. Write to the support team, or find the answer in the merchant FAQ.
Write to us
We will reply as soon as reasonably possible.
- Read the merchant FAQ
- Browse the knowledge base
- Booked an appointment?
Quick answers
What can I import?
You can import clients and services from CSV files and appointments from an .ics calendar file. The information is reviewed before import.
Is there a monthly software subscription?
No. The base service has no monthly software subscription, setup fee or minimum term. The merchant terms still apply.
Can I keep my current website?
Yes. Share your Glow Up booking link or add a button that opens your public booking page.
When are online payments paid out?
Released amounts are paid through the connected payment account every Tuesday. Timing can depend on identity checks and payment-provider holds.
What can I export?
You can export your client list as a CSV file. Contact support to confirm the available format and scope for other data.