Collect feedback from clients who completed a visit.
The review flow starts after the appointment, keeping the rating and written feedback connected to a real Glow Up booking.
From completed visit to useful feedback.
Use the booking outcome to invite, collect and review client feedback.
- Complete the visit
- Invite the client
- Read the response
Feedback tied to a real appointment.
A completed booking provides useful context for the review without turning external reputation into an unsupported promise.
- Review flow linked to a completed Glow Up booking
- Rating and written feedback kept together
- Client and visit context available to the establishment
A rating that reflects your work today.
Recent reviews count for more than older ones. A strong stretch shows quickly, and a bad month from two years ago does not follow you forever.
- Recent reviews weigh more in your rating
- Individual written feedback remains readable
- First-party feedback stays distinct from external review platforms
Works with
Explore the connected parts of Glow Up for Merchants.
- Online booking
- Booking reminders
- Team performance
Close the loop after the visit.
See how completed appointments become first-party feedback for your establishment.
Client review questions.
Who can leave a Glow Up review?
The review flow is tied to a client visit recorded through a completed Glow Up booking.
Are external reviews imported?
No. This page describes first-party ratings and feedback collected through Glow Up.
Can the establishment read written feedback?
Yes. The rating and the client’s written feedback remain available together.
Does an old bad review count against me forever?
No. It stays on your page, but it counts less and less in your rating as new reviews come in.