Payments in the booking flow

Secure a paid booking before the visit.

For a paid online booking, you can require payment before the visit. The booking and payment status then stay connected in the same flow.

Online payment is confirmed before a paid booking is completed
Keep payment status with the booking
Use the payment setting that fits your establishment
Handle refunds from the merchant workspace when needed

Payment options, kept simple.

Choose how a client pays, then keep the payment connected to the booking.

Online payment at booking
Pay at checkout
Send a payment link

Card payments at checkout.

Use a connected Stripe Terminal reader to take card payments while completing the visit at the front desk.

A connected terminal for card payments
Payment stays connected to the booking and checkout
A dedicated Stripe Connect account supports the payment setup

Payouts planned for a verified account.

Stripe Connect schedules weekly payouts to the verified business bank account. Availability and timing depend on the account and payment status.

Weekly payout scheduling through Stripe Connect
Payouts require a verified and enabled account
Review payment activity from the merchant workspace

Clear choices around payment fees.

For online payments, choose whether the client or establishment carries the Glow Up fee. At the terminal, the establishment carries the fee so the client pays the displayed price.

Choose the fee bearer for online payments
Keep the displayed price at the terminal
Review the current fee rules before enabling payments

Walk through payment in your workflow.

See how online payment, checkout and payout settings fit your establishment.

Payments, answered.

How does the prepaid payment work?

For a paid online booking, payment can be required before the booking is completed. A successful payment is then recorded with the booking.

What happens if the client cancels?

Refunds are handled from the merchant workspace. Review the booking and payment status before taking action.

Do my clients need a Glow Up account to pay?

No. The booking flow runs in the browser, the client enters their card and that is it. They get a receipt by email, and you get a paid booking on your calendar.

What are the fees?

Fee rules depend on the payment channel. The pricing page shows the current fees and who carries them.

Can I choose who carries the fees, the salon or the client?

Online, the client carries the Glow Up fee by default and the establishment can change that setting. At the terminal, the establishment carries the fee so the client pays the displayed price.

When do I receive the money?

A verified and enabled Stripe Connect account uses a weekly payout schedule. Actual availability depends on the account and payment status.