Collect payment when a paid booking is made.
For a paid online booking, the client completes payment before the booking is confirmed and the resulting status stays with the appointment.
Payment remains part of the booking flow.
The service, payment and confirmation follow one connected path.
- Choose the service
- Complete payment
- Record the result
A paid booking arrives with its payment context.
The calendar and checkout can read the payment state without treating the transaction as a separate client journey.
- Payment completed before a paid online booking is confirmed
- Payment status kept with the booking
- The visit remains available in the daily workflow
Fee choices and refunds stay explicit.
The online fee bearer follows the establishment setting. Refunds are handled from the merchant workspace after reviewing the booking and payment.
- The client carries the online fee by default
- The establishment can change the online fee-bearer setting
- Refund actions depend on the booking and payment status
Works with
Explore the connected parts of Glow Up for Merchants.
- Online booking
- Terminal and payouts
- Tablet checkout
Connect payment to the booking.
Walk through the online payment setup and fee choices for your establishment.
Online payment questions.
When does the client pay?
For a paid online booking, payment is completed before the booking is confirmed.
Who carries the online payment fee?
The client carries it by default. The establishment can change that setting from the merchant workspace.
What happens when a refund is needed?
Review the booking and payment status in the merchant workspace before starting the available refund action.