Create a booking

Open the booking form

You create a booking in GU Bookings. Each way below opens the same booking form. New booking also opens the form. You find it under Quick actions: pull down the short bar at the top middle of the screen, or tap the magnifying glass at the top right. Any team member can create a booking, and no PIN is asked.

• Tap Add at the top of the calendar. Add sits at the top right of the calendar. Tap it and the form opens empty.
• Tap a free time on the calendar. A small menu opens on that time. Tap Add booking. In the Day view, the form opens with that day, that time and that team member already filled in.
• Start from a team member's name. Tap a team member's name on the calendar. In the menu that opens, tap Add booking. The form opens with that team member set for the first service you add.
• Start from the client's profile. In Clients, open the client and tap Add booking. The form opens with that client already picked.

Create the booking

The form opens on the right of the screen. The client goes on its left side, the services and the time on its right side. Fill them in any order. The booking is saved only when you tap Confirm booking or Checkout.

• Pick the client. On the left side of the form, tap Add client. Select a client opens. Type a name, a phone number or an email, then tap the client. For a walk-in, leave the client empty.
• If the client is new. When No client matches your search shows, tap the button under it, for example Create "Marie". Fill in the client form. Back on the booking, tap the new client in the list.
• Add the services. The service list opens on its own, under Select a service. Tap a service. If it has options, choose them and tap Add. The list closes and the service shows under Services. To add another one, tap Add service. To remove one, tap the bin on its line.
• Pick the day and time. If you started from a free time in the Day view, they are already filled in. Otherwise, tap Continue at the bottom, or Pick a date at the top: the form shows one of the two. Select a time opens. Tap a day, then a time. Only the times you can book are shown. Then tap Continue.
• Check who does each service (optional). Under each service, you see the team member who does it. Auto means the app chooses someone who does the service and works at that time. To choose yourself, tap the service twice. Tap Assign staff, pick a person, then tap Save changes.
• Add a note (optional). Once the time is set, tap the round button with three dots at the bottom of the form. Tap Add a note, type it, then tap Save. Only your team sees the note. The client never does.
• Confirm the booking. Check the services, the time and the Total at the bottom. Then tap Confirm booking. To take payment now, tap Checkout instead: it saves the booking and opens the checkout.
• When Confirm booking stays faded. Confirm booking works once the booking has a service, a day and a time. It stays faded while one of two warnings shows: the team member is not working at that time, or Booking runs into another. Pick another time or another team member. If GU Bookings still refuses the booking, a message at the bottom of the screen says why. Your form stays filled in.
• Booking confirmed. After Confirm booking, this screen shows the service, the time and the team member. Tap Done. The booking is now on the calendar.

What happens next

The booking now sits on the calendar. Tap it to open it again.

• To move it to another day or time, open it and tap Reschedule. You can also drag it on the calendar. On a tablet, hold it for about half a second first.
• To add or remove a service, open the booking, make the change and tap Update. Then tap Update booking.
• If the client has a phone number or an email on their profile, Glow Up sends them a booking confirmation. If their profile is linked to a Glow Up account, the booking also shows in their Glow Up app.

Did not find what you were after?

Write to the support team and we will reply as soon as reasonably possible.